Legal Notice and Corporate Information

In compliance with Article 10 of Spanish Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI-CE), the identifying information of the owner of the saviaplatform.com website and the SaviaIA platform is provided below:

• Commercial Name / Platform: SaviaIA
• Contact and Support Email: soporte@saviaplatform.com
• Activity: Provision of AI-powered SaaS solutions for omnichannel customer support.

This Legal Notice governs access, browsing, and use of the website accessible via the URL saviaplatform.com (hereinafter, "the Website").

Access to the Website is free and open. Use of the Website confers the status of User and implies full and unreserved acceptance of all provisions set out in this Legal Notice.

The User agrees to make diligent, appropriate, and lawful use of the Website and its contents, expressly refraining from:

• Engaging in illicit, unlawful activities or actions contrary to good faith, morality, and public order.
• Causing damage to the physical and logical systems of SaviaIA, its suppliers, or third parties.
• Introducing or disseminating computer viruses, Trojans, malicious code, or any other systems capable of causing damage.
• Attempting to access, manipulate, or compromise other user accounts, administrative panels, or restricted security areas.
• Conducting unauthorized bulk extraction (harmful web scraping or reverse engineering) on the platform or its AI models.

All elements comprising the Website, including graphic design, source code, logos, trademarks, navigation architecture, texts, and multimedia assets, are owned by the Provider or used with proper third-party authorization.

Any reproduction, distribution, public communication, transformation, or commercial exploitation of these contents without prior written authorization is strictly prohibited.

The Website may contain links to third-party websites solely for informational or reference purposes, without the Provider assuming any responsibility for the contents or privacy policies of those sites.

Any user who detects an infringement of rights or technical irregularities on the Website is encouraged to report it directly to soporte@saviaplatform.com for prompt review.

Relations between the Provider and the User shall be governed by applicable Spanish law. The parties submit any dispute arising hereunder to the Courts and Tribunals of Gandía (Valencia), Spain, unless mandatory statutory provisions — particularly consumer protection laws — designate another jurisdiction.