AI assistant for dental and aesthetic clinics
An AI assistant for a clinic is a receptionist who never hangs up: it answers the phone, WhatsApp and the website chat at any hour, replies to what your patients ask —guide prices, opening hours, financing, first visit— using only the information published by the clinic, and books the appointment in your real calendar. When a question calls for clinical judgement, it doesn't improvise: it hands it over to your team.
What happens at your front desk today
The rush-hour call gets lost
Your front desk is dealing with the patient standing there, the phone and WhatsApp all at once. When the three coincide, someone waits. And whoever calls a clinic and gets no answer doesn't call back: they call the next one.
The same five questions, all day long
"How much does an implant cost?", "do you offer financing?", "are you open on Saturdays?", "do you work with my insurance?", "does it hurt?". That's hours of front-desk time every month answering what's already written on your website.
The 22:40 message
Instagram messages and form enquiries that come in at night get answered the next day. By then that person has already written to two other clinics, and the one that replied first has the appointment.
Marketing deciding blind
You spend on ads without knowing what the people who arrive actually ask. Which treatment they hesitate over, what time they write, what holds them back. That information exists: it's lost in calls nobody records.
What it answers without making anything up
These are real patient questions. The assistant answers them with what your clinic has published and reviewed. If something isn't there, it says so and passes on the contact — it doesn't make it up.
How much does a dental implant cost?
Do you offer interest-free financing, and over how many months?
What does the first visit include and is there a charge?
Are you open on Saturdays or in the afternoon?
Do you work with my dental insurance?
How long does invisible orthodontic treatment take?
Do you have parking, or how do I get there by public transport?
Do you give quotes with no obligation?
Which dentists work at the clinic and what are their specialities?
Can I book an appointment for Thursday afternoon?
Where your patients reach you
A clinic lives off the phone and WhatsApp. All three channels share the same information, so the answer is the same whether the patient calls, writes or visits the website.
Phone
Your own number that picks up when reception is busy or closed, answers the question and transfers to your line when a person is needed.
Replies to text and voice notes. The patient sends an audio message asking about a treatment and gets an answer straight away.
Chat on your website
Helps whoever is reading a treatment page, which is exactly when they hesitate and when they decide.
Calendar
Checks the free slots in your calendar right then and books the appointment within the conversation.
Sends the treatment leaflet, the financing terms or the preparation instructions to anyone who asks for them.
Frequently asked questions from clinics
Can it give treatment prices?
Yes, the ones your clinic has published, and with the same nuance you publish them with: if your website says "from £900, depending on the case", that's what it answers. What it won't do is estimate a price you haven't given it.
What if a patient asks something medical?
It doesn't diagnose or recommend treatment. It answers the informative side — what a treatment is, how long it usually takes, what it includes — and for anything that depends on an assessment, it refers the patient to the clinic. That's a system instruction, not a preference.
Does it comply with patient data protection rules?
The assistant works from the public information on your website and the documents you upload. From conversations it stores the message and any contact details the person provides; the IP address is not stored in the clear. You can export or delete a conversation's data whenever you want.
Does it replace my receptionist?
No, and we don't sell it that way. It takes the repetitive questions and the hours when nobody's there. Your front desk stops answering the same thing five times a day and looks after the patient in front of them.
How long does it take to be up and running?
We read your website and build the assistant in about ten minutes. Then you review it: nothing goes live without a person validating it first. The trial is free for 14 days and we don't ask for a card.
Try it with your clinic's website
We build the assistant on your own clinic's information and show it to you working. No card, no commitment.
Request my free demo